Table Of Contents

Jacksonville OSHA Recordkeeping: Essential Compliance Guide For Employers

osha recordkeeping requirements virginia beach virginia

OSHA recordkeeping requirements form a critical component of workplace health and safety management for businesses in Jacksonville, Florida. These federal regulations, administered by the Occupational Safety and Health Administration, establish specific obligations for employers to track and report workplace injuries and illnesses. For Jacksonville employers, maintaining proper OSHA records not only ensures legal compliance but also provides valuable data for identifying workplace hazards, implementing preventive measures, and fostering a culture of safety. With Florida’s diverse economy spanning sectors from healthcare and hospitality to manufacturing and construction, understanding the nuances of OSHA recordkeeping is essential for businesses of all sizes operating in the Jacksonville area.

Navigating OSHA recordkeeping requirements can be complex, especially as regulations evolve and reporting mechanisms shift toward digital platforms. Jacksonville employers must understand which incidents require documentation, which forms to use, how long to maintain records, and when reports must be submitted to regulatory authorities. Proper documentation not only helps businesses avoid significant penalties for non-compliance but also provides crucial data for improving workplace safety programs. With Jacksonville’s growing business landscape and OSHA’s continued emphasis on enforcement, maintaining accurate and comprehensive records has never been more important for protecting both employees and the organization’s bottom line.

Understanding OSHA Recordkeeping Fundamentals

OSHA recordkeeping requirements establish a standardized system for tracking workplace injuries and illnesses, providing valuable data for both employers and regulatory agencies. For Jacksonville businesses, compliance begins with understanding which employers are covered and what types of incidents must be recorded. Generally, companies with more than ten employees must maintain OSHA injury and illness records, though certain low-risk industries may be exempt. The foundation of OSHA recordkeeping is determining which workplace incidents are “recordable” – those resulting in deaths, days away from work, restricted work activities, medical treatment beyond first aid, loss of consciousness, or diagnosis of a significant injury or illness by a healthcare professional.

  • Covered employers: Most Jacksonville businesses with 11+ employees must maintain OSHA records, though certain low-hazard industries are exempt.
  • Recordable incidents: Events resulting in death, days away from work, restricted duties, or medical treatment beyond first aid must be documented.
  • Basic forms: OSHA Form 300 (Log), Form 301 (Incident Report), and Form 300A (Annual Summary) are the foundation of recordkeeping compliance.
  • Partial exemptions: Some Jacksonville industries with historically low injury rates may qualify for partial exemption from routine recordkeeping.
  • Non-work-related cases: Injuries and illnesses that occur in the work environment but are not work-related do not need to be recorded.
  • Record access: Current and former employees have the right to access relevant OSHA records within specific timeframes.

Recordkeeping compliance is not just about documentation—it’s about creating a comprehensive safety framework. Jacksonville employers should establish clear internal protocols for injury reporting and documentation, ensuring all supervisors and employees understand their responsibilities. When properly implemented, these systems can help identify workplace hazards before they result in serious incidents. Digital scheduling tools like those offered by Shyft can assist employers in managing worker schedules in a way that promotes compliance with hour limitations and rest periods, which can indirectly reduce workplace incidents requiring OSHA documentation.

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Essential OSHA Forms and Documentation Requirements

At the core of OSHA recordkeeping compliance for Jacksonville businesses are three essential documents: Forms 300, 301, and 300A. Each serves a specific purpose in the comprehensive documentation of workplace injuries and illnesses. Form 300, the Log of Work-Related Injuries and Illnesses, provides a running record of all recordable incidents throughout the year. Form 301, the Injury and Illness Incident Report, captures detailed information about each specific workplace incident, including what happened and how it occurred. Form 300A, the Summary of Work-Related Injuries and Illnesses, compiles annual data that must be posted in a visible workplace location from February 1 to April 30 each year.

  • OSHA Form 300: The log must include information about each recordable incident, including case numbers, employee details, injury descriptions, and outcome classifications.
  • OSHA Form 301: Must be completed within seven calendar days of learning about a recordable workplace incident with detailed incident information.
  • OSHA Form 300A: Annual summary that requires certification by a company executive and must be posted even if no recordable incidents occurred.
  • Privacy concerns: Employee names must be withheld from logs in cases involving sensitive issues such as sexual assaults or HIV infections.
  • Digital recordkeeping: Electronic systems are acceptable if they meet all OSHA requirements and allow for easy production of hard copies when needed.
  • Record retention: All OSHA forms must be maintained for five years following the calendar year they cover.

Effective documentation requires clear communication protocols and accessible systems. Jacksonville employers should establish centralized filing systems, whether paper-based or digital, that allow for easy access and updating of records. Consistency in documentation practices is crucial for OSHA compliance, particularly for multi-location businesses. Modern team communication tools can facilitate prompt reporting of workplace incidents to appropriate personnel, ensuring timely completion of required forms. Regular audits of recordkeeping practices can help identify and address compliance gaps before they become issues during an OSHA inspection.

Reporting Timelines and Requirements for Jacksonville Employers

Jacksonville employers must adhere to strict timelines for documenting and reporting workplace injuries and illnesses. OSHA establishes different requirements for routine recordkeeping versus emergency reporting of severe incidents. For standard recordable cases, employers must enter each recordable injury or illness on the OSHA 300 Log and complete an incident report (Form 301) within seven calendar days of receiving information about the case. Severe incidents, however, trigger immediate reporting obligations that Jacksonville businesses must be prepared to meet at any time.

  • Fatal incidents: Must be reported to OSHA within 8 hours of employer knowledge, regardless of business size or industry exemptions.
  • Severe non-fatal incidents: Hospitalizations, amputations, and eye losses must be reported within 24 hours of employer knowledge.
  • Annual posting: Form 300A must be displayed in a visible employee area from February 1 to April 30 each year.
  • Electronic reporting: Many Jacksonville employers with 20+ employees must submit their Form 300A data electronically by March 2 annually.
  • Record updates: Employers must update OSHA 300 Logs with changes in outcome or treatment within the five-year retention period.
  • Reporting channels: Severe incidents can be reported via OSHA’s 24-hour hotline (1-800-321-OSHA) or through OSHA’s online portal.

Meeting these tight deadlines requires streamlined internal communication systems. Effective communication strategies between workers, supervisors, safety personnel, and management are essential for capturing incident information promptly and initiating the reporting process. Jacksonville businesses should consider implementing automated scheduling systems that ensure adequate staffing of safety-critical positions and help prevent fatigue-related incidents that might require OSHA reporting. Additionally, establishing clear emergency reporting protocols and training all supervisors on immediate notification procedures is essential for meeting the 8-hour and 24-hour reporting requirements for severe incidents.

Electronic Submission Requirements and Compliance Strategies

The landscape of OSHA recordkeeping has evolved significantly with the implementation of electronic reporting requirements, which directly impact many Jacksonville businesses. Under current regulations, establishments with 20-249 employees in designated high-risk industries and all establishments with 250+ employees in industries that must routinely keep OSHA records are required to electronically submit their Form 300A summary data annually. This electronic submission represents a significant shift in how OSHA collects and analyzes workplace safety data, creating both compliance challenges and opportunities for Jacksonville employers to enhance their safety management systems.

  • Secure portal access: Electronic submissions must be made through OSHA’s Injury Tracking Application (ITA) on the agency’s website.
  • Submission deadline: Form 300A data must be submitted electronically by March 2 following the calendar year covered by the form.
  • Data accuracy: Information submitted electronically should match exactly what appears on the posted 300A summary form.
  • Account creation: Jacksonville businesses must establish and maintain ITA accounts for continued compliance.
  • Multiple establishment reporting: Companies with multiple Jacksonville locations can submit data for all establishments in a single session.
  • Data security: Employers should ensure secure handling of access credentials and review submitted data for accuracy.

Successful navigation of electronic reporting requirements demands data-driven decision making and robust information management systems. Jacksonville employers should consider integrating their safety data management with broader workforce planning strategies, allowing for more comprehensive analysis of injury patterns in relation to staffing levels, scheduling practices, and training initiatives. Digital solutions like mobile-accessible scheduling platforms can help managers ensure proper coverage in safety-sensitive positions while providing documentation trails that may prove valuable during incident investigations. Regular technology updates and staff training on electronic submission protocols are essential for maintaining compliance in this increasingly digital regulatory environment.

Record Retention and Employee Access Rights

OSHA recordkeeping requirements include specific provisions for maintaining records and providing access to employees and their representatives. Jacksonville employers must preserve their OSHA recordkeeping forms for five years following the calendar year that the records cover, storing them in a manner that allows for easy retrieval when needed. During this retention period, records should be maintained at the worksite they cover, unless alternative arrangements are approved by OSHA. Beyond basic retention, employers must understand and honor the access rights of employees, former employees, and their representatives to these important workplace safety documents.

  • Five-year retention: All OSHA Forms (300, 301, and 300A) must be maintained for five years at the workplace or a central location.
  • Employee access: Current and former employees have the right to view their own incident records on Form 301 within one business day of request.
  • Representative access: Employee representatives can access redacted Form 300 with personal identifiers removed.
  • Copy provision: Employers must provide copies of OSHA records at no cost by the end of the next business day.
  • Privacy protection: Certain “privacy concern cases” require withholding employee names from the OSHA 300 Log.
  • Record protection: Records should be stored in a secure yet accessible location that protects employee privacy.

Effective record management aligns with broader recordkeeping best practices across business operations. Jacksonville employers should consider integrating OSHA recordkeeping into their overall document management systems, ensuring consistency and accessibility. Employee self-service portals can provide secure, controlled access to personal incident records while maintaining confidentiality. For multi-location businesses, centralized record management systems with proper access controls can streamline compliance while ensuring that records remain available as required by law. Regular training for HR personnel and safety managers on records management protocols helps maintain consistent practices across the organization.

Florida-Specific Considerations for Jacksonville Employers

While OSHA recordkeeping requirements are primarily governed by federal regulations, Jacksonville employers must also navigate Florida-specific contexts that impact compliance. Unlike some states that operate their own OSHA-approved state plans, Florida falls under federal OSHA jurisdiction, meaning that Jacksonville businesses follow federal OSHA standards without additional state-level recordkeeping requirements. However, Florida’s unique business environment, climate conditions, and industry mix create distinct considerations for proper recordkeeping practices and incident prevention. Understanding these regional factors can help Jacksonville employers develop more effective compliance strategies tailored to local realities.

  • Federal OSHA jurisdiction: Jacksonville businesses follow federal OSHA standards rather than state-specific requirements.
  • Climate considerations: Florida’s heat and humidity create specific hazards that may result in recordable heat-related illnesses.
  • Hurricane preparedness: Injury documentation during emergency response and recovery efforts requires special attention.
  • Industry focus: Jacksonville’s prominent industries like healthcare, hospitality, and maritime have unique recordkeeping considerations.
  • Workers’ compensation: While separate from OSHA recordkeeping, Florida workers’ compensation cases often overlap with OSHA recording obligations.
  • Local enforcement: Jacksonville employers should be familiar with the local OSHA Area Office serving Northeast Florida.

Jacksonville businesses benefit from staying connected with local resources and developing region-specific compliance strategies. Industry-specific regulations affecting prominent Jacksonville sectors like healthcare, construction, and logistics may have unique recordkeeping implications. Employers should consider how their shift planning approaches might need adjustment to account for Florida’s climate conditions, particularly during summer months when heat-related illnesses become more common. For seasonal businesses in the Jacksonville tourism sector, seasonal staffing fluctuations require careful attention to training temporary workers on incident reporting protocols.

Industry-Specific Requirements for Jacksonville Businesses

Different industries in Jacksonville face unique OSHA recordkeeping challenges based on their specific workplace hazards, operational practices, and regulatory focus areas. While the fundamental recordkeeping requirements apply across all sectors, certain industries are subject to additional scrutiny or specialized recording criteria. Jacksonville’s diverse economy—encompassing healthcare, hospitality, manufacturing, construction, maritime operations, and logistics—means that local businesses must understand how general recordkeeping principles apply within their specific industry context. Industry-tailored approaches to recordkeeping compliance can help Jacksonville employers more effectively manage their safety documentation obligations.

  • Healthcare: Jacksonville medical facilities must navigate special privacy considerations and unique hazards like needlesticks and workplace violence.
  • Construction: Multi-employer worksites in Jacksonville’s growing construction sector create complex recordkeeping coordination requirements.
  • Manufacturing: Repetitive motion injuries and machine-related incidents demand careful documentation and trend analysis.
  • Maritime: Jacksonville’s port operations involve unique maritime-specific OSHA standards with distinct recording criteria.
  • Hospitality: High employee turnover in Jacksonville’s tourism sector requires robust training on incident reporting.
  • Logistics/warehousing: Jacksonville’s transportation hub status creates recordkeeping challenges for material handling injuries.

Industry-specific compliance demands specialized knowledge and approaches. Jacksonville healthcare employers must carefully balance OSHA requirements with HIPAA privacy regulations, particularly when documenting workplace violence incidents or needlestick injuries. The construction industry, with its multi-employer worksites, requires clear coordination regarding which employer records specific incidents. Retail establishments in Jacksonville should pay particular attention to recordkeeping related to workplace violence and ergonomic injuries, which are common in the sector. Hospitality businesses, vital to Jacksonville’s tourism economy, need systems that can accommodate seasonal staffing fluctuations while maintaining consistent reporting practices.

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Best Practices for OSHA Recordkeeping Compliance

Successful OSHA recordkeeping compliance requires more than simply completing forms—it demands a systematic approach integrated into broader safety management systems. Jacksonville employers can enhance their recordkeeping practices by implementing proven strategies that go beyond minimum requirements. Effective recordkeeping begins with creating clear procedures for prompt incident reporting and investigation, followed by accurate classification and documentation. By establishing robust systems, businesses can transform regulatory compliance from a burden into a valuable tool for workplace safety improvement, while also positioning themselves favorably in the event of an OSHA inspection.

  • Centralized responsibility: Designate specific individuals responsible for OSHA recordkeeping to ensure consistency and accountability.
  • Regular training: Provide periodic refreshers on recordkeeping requirements for all managers and safety personnel.
  • Digital solutions: Consider implementing electronic recordkeeping systems that facilitate accurate documentation and timely submission.
  • Case review processes: Establish regular reviews of borderline cases to ensure proper classification of recordable incidents.
  • Data analysis: Use recordkeeping data to identify trends and implement targeted preventive measures.
  • Record audits: Conduct periodic internal audits of OSHA logs to verify accuracy and completeness.

Effective recordkeeping practices integrate with broader safety training and emergency preparedness initiatives. Jacksonville employers should consider how their workforce scheduling practices impact safety outcomes and recordkeeping obligations. For example, implementing fatigue management scheduling can reduce incidents that might otherwise require OSHA documentation. Similarly, using team communication tools to facilitate prompt incident reporting helps ensure that all necessary information is captured within required timeframes. Regular analysis of recordkeeping data can provide valuable insights for improving safety programs and reducing workplace hazards.

Common Compliance Mistakes and How to Avoid Them

Jacksonville employers frequently encounter specific pitfalls when attempting to comply with OSHA recordkeeping requirements. Understanding these common mistakes can help businesses develop targeted strategies to address potential compliance gaps before they become issues during an OSHA inspection. Many recordkeeping errors stem from misunderstanding the requirements, inconsistent application of recording criteria, or inadequate internal communication systems. By recognizing these frequent compliance challenges, Jacksonville employers can implement proactive measures to enhance their recordkeeping accuracy and effectiveness.

  • Misclassification of incidents: Incorrectly determining whether an injury or illness is work-related or meets recording criteria.
  • Delayed documentation: Failing to record incidents within the required 7-day timeframe after receiving information.
  • Inconsistent practices: Applying different recording criteria across departments or locations within the same organization.
  • Incomplete information: Recording partial details that don’t fully describe the incident or resulting injury/illness.
  • Neglecting privacy protections: Failing to protect employee privacy in sensitive cases as required by OSHA.
  • Missing annual posting: Not posting the Form 300A summary during the required February-April timeframe.

Avoiding these common mistakes requires ongoing attention and systematic approaches. Jacksonville employers should develop clear communication channels for incident reporting and implement regular compliance training for managers and supervisors who make recordability determinations. Establishing scheduling software systems that prompt regular recordkeeping reviews and upcoming deadlines can prevent missed submissions and posting requirements. For multi-location businesses, standardized protocols and centralized oversight can help ensure consistency across all Jacksonville facilities. Regular self-audits of recordkeeping practices, ideally conducted by someone not directly responsible for daily record maintenance, can identify and correct issues before they become compliance problems.

Training and Education for Effective Recordkeeping

Effective OSHA recordkeeping depends heavily on properly trained personnel who understand both the technical requirements and the purpose behind the documentation. Jacksonville employers should develop comprehensive training programs that equip key staff with the knowledge and skills needed for accurate record maintenance. This training should extend beyond the designated recordkeeper to include supervisors, managers, safety committee members, and even frontline employees who play crucial roles in the incident reporting process. A well-designed training program establishes a foundation for compliance while creating a more engaged workforce that understands the value of safety documentation.

  • Initial training: Comprehensive orientation for all personnel involved in the recordkeeping process on basic requirements.
  • Refresher courses: Regular updates to address regulatory changes and reinforce proper practices.
  • Role-specific education: Tailored training for different positions based on their recordkeeping responsibilities.
  • Case studies: Practical examples and scenarios to build skills in determining recordability.
  • Documentation access: Ensuring all relevant personnel know where to find forms and how to complete them.
  • Reporting culture: Training that emphasizes the importance of prompt and accurate incident reporting.

Effective training programs leverage multiple approaches to develop comprehensive recordkeeping competencies. Jacksonville employers should consider incorporating training programs and workshops specifically focused on OSHA compliance into their regular safety education calendar. Problem-solving scenarios can help participants develop critical thinking skills for determining recordability in complex cases. For organizations with shifting schedules, real-time scheduling adjustments may be necessary to ensure all relevant personnel can attend training sessions. Many Jacksonville businesses benefit from partnering with local safety consultants or utilizing OSHA’s free consultation services to develop customized training that addresses their specific industry challenges.

Leveraging Technology for OSHA Recordkeeping Management

In today’s digital environment, technology offers powerful solutions for streamlining OSHA recordkeeping compliance. Jacksonville employers increasingly recognize that digital tools can transform recordkeeping from a burdensome paperwork exercise into an efficient, accurate, and insightful process. From specialized safety management software to broader workforce management platforms with integrated incident tracking capabilities, technological options abound for businesses seeking to enhance their compliance efforts. These solutions not only facilitate basic recordkeeping but can also provide valuable analytics that help identify safety trends and improvement opportunities.

  • Safety management software: Dedicated applications with built-in OSHA recordkeeping forms and automatic calculations.
  • Mobile reporting: Smartphone applications that allow immediate incident documentation from the location where injuries occur.
  • Automated notifications: Systems that alert responsible parties about documentation deadlines and upcoming requirements.
  • Electronic submission tools: Software that facilitates direct electronic reporting to OSHA’s Injury Tracking Application.
  • Integrated platforms: Comprehensive solutions that connect recordkeeping with broader safety and workforce management systems.
  • Analytics capabilities: Tools that analyze recordkeeping data to identify patterns and predict potential hazards.

The right technology solution depends on each organization’s specific needs and existing systems. Jacksonville businesses should consider platforms that integrate with their employee scheduling and workforce management systems, creating a more comprehensive approach to safety. Mobile access capabilities allow supervisors to document incidents immediately, improving accuracy and timeliness. For organizations with multiple locations, cloud-based solutions provide centralized record management while ensuring consistent practices across all facilities. When evaluating technology options, Jacksonville employers should prioritize systems that can adapt to evolving OSHA requirements and offer strong data security protections for sensitive employee information.

Conclusion

Mastering OSHA recordkeeping requirements is a fundamental aspect of workplace health and safety management for Jacksonville businesses. Beyond regulatory compliance, effective recordkeeping provides valuable data for identifying hazard patterns, implementing preventive measures, and fostering a stronger safety culture. By understanding which incidents must be recorded, maintaining accurate and timely documentation, and ensuring proper employee access to records, Jacksonville employers establish a foundation for comprehensive safety management. The investment in proper recordkeeping systems, whether paper-based or digital, yields returns through improved safety outcomes, reduced incident costs, and avoidance of potential OSHA penalties for non-compliance.

Jacksonville businesses seeking to optimize their OSHA recordkeeping practices should focus on several key action steps: establish clear internal reporting protocols, provide regular training for all personnel involved in the recordkeeping process, leverage appropriate technology solutions, conduct periodic self-audits of records, analyze documentation for safety improvement opportunities, and stay current with evolving regulatory requirements. By integrating recordkeeping into broader safety management systems and emphasizing its value in preventing future incidents, employers transform compliance from a burden into a strategic advantage. With diligent attention to detail and systematic approaches, Jacksonville organizations can navigate OSHA’s recordkeeping requirements successfully while advancing their commitment to employee wellbeing and operational excellence.

FAQ

1. Which Jacksonville businesses are exempt from OSHA recordkeeping requirements?

Jacksonville businesses with 10 or fewer employees throughout the previous calendar year are generally exempt from routine OSHA recordkeeping requirements, regardless of industry. Additionally, establishments in certain low-hazard industries are partially exempt even if they have more than 10 employees. These low-hazard industries include many retail, service, finance, insurance, and real estate businesses as specified in OSHA’s Appendix A to Subpart B. However, all Jacksonville employers, regardless of size or industry, must report severe injuries (fatalities, hospitalizations, amputations, and eye losses) to OSHA within the specified timeframes. Exemption from routine recordkeeping does not exempt businesses from maintaining a safe workplace or complying with all other OSHA standards.

2. How long do Jacksonville employers need to maintain OSHA injury and illness records?

Jacksonville employers must maintain their OSHA injury and illness records for five years following the calendar year that the records cover. This five-year retention requirement applies to all three primary OSHA forms: Form 300 (Log of Work-Related Injuries and Illnesses), Form 301 (Injury and Illness Incident Report), and Form 300A (Summary of Work-Related Injuries and Illnesses). During this retention period, employers must update the OSHA 300 Log to reflect any changes in classification, outcomes, or days away from work for previously recorded cases. The records should be readily accessible for inspection by OSHA representatives, employees, and former employees within specified timeframes. After the five-year retention period expires, employers are no longer obligated to keep these specific OSHA records.

3. What are the penalties for non-compliance with OSHA recordkeeping requirements in Jacksonville?

Jacksonville businesses that fail to comply with OSHA recordkeeping requirements may face significant penalties. OSHA can issue citations for various recordkeeping violations, including failure to record reportable injuries, incomplete or inaccurate records, failure to maintain records for the required five-year period, and failure to post the annual summary (Form 300A) during the required February-April timeframe. Penalties for these violations can range from approximately $15,000 per violation for serious or other-than-serious violations to about $150,000 for willful or repeated violations, with exact amounts adjusted periodically for inflation. Additionally, falsification of records can result in criminal charges in severe cases. OSHA may consider factors such as business size, good faith efforts toward compliance, and history of previous violations when determining penalty amounts.

4. How do Jacksonville employers report a workplace fatality or severe injury to OSHA?

Jacksonville employers must report workplace fatalities to OSHA within 8 hours and in-patient hospitalizations, amputations, and eye losses within 24 hours of learning about the incident. These reporting requirements apply to all employers regardless of size or industry exemption status. Employers have three options for making these mandatory reports: calling the nearest OSHA Area Office (the Jacksonville area is served by the Tampa Area Office), calling OSHA’s 24-hour hotline at 1-800-321-OSHA (6742), or reporting online through OSHA’s Serious Event Reporting Online Form. When reporting, employers should be prepared to provide business details, incident location, time, type of incident, number and names of affected employees, contact person, and a brief description of the incident. Even if employers are uncertain whether an incident is reportable, OSHA recommends reporting to avoid potential penalties for failure to report.

5. What’s the difference between OSHA recordkeeping and Florida workers’ compensation reporting for Jacksonville businesses?

While both systems document workplace injuries, OSHA recordkeeping and Florida workers’ compensation serve different purposes and have distinct requirements for Jacksonville businesses. OSHA recordkeeping is a federal requirement focused on tracking workplace injuries and illnesses to identify hazard patterns and improve safety, with specific criteria for which incidents must be recorded. In contrast, Florida workers’ compensation is a state-administered insurance system designed to provide medical benefits and wage replacement to injured workers, regardless of fault. Not all OSHA-recordable incidents qualify for workers’ compensation, and conversely, some compensable injuries may not meet OSHA recording criteria. For example, a minor first aid case that later develops into a more serious condition might initially not be OSHA-recordable but could become a workers’ compensation claim. Jacksonville employers must maintain separate compliance with both systems, though many find value in coordinating these processes to ensure consistent documentation.

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Author: Brett Patrontasch Chief Executive Officer
Brett is the Chief Executive Officer and Co-Founder of Shyft, an all-in-one employee scheduling, shift marketplace, and team communication app for modern shift workers.

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