Buffalo Wild Wings Manager Implements a Scheduling Solution That Appeals To Service Workers
Team Activity at One Buffalo Wild Wings Location
Past 180 Days
Team Feed Posts
New managers at a Buffalo Wild Wings (BWW) outside of Los Angeles looked to incorporate a management solution for their staff of Millennial and Gen Z employees.
While the associates at the location are mostly under the age of 30, their scheduling and communication tools were much more antiquated. The managers wanted extra support for shift swapping and communication, and they unlocked a range of benefits beyond what they expected – in a surprisingly easy way.
The manager shared with us how Shyft has supported their restaurant, what aspects of management have improved, and how their employees have responded to the solution.
Simple, Intuitive Onboarding
When the managers first introduced Shyft, they were impressed by the ease with which employees began using the solution. As the manager says, “These days, younger people are so tech-savvy and are used to communicating and getting information through a phone app – they pick it up easily.”
Intuitive user experience is key to encouraging employees to adopt any new solution. Once a new BWW employee downloads the Shyft mobile app, they learn their location code from their manager, and quickly login. The sign-up process is extremely fluid and similar to the setup for apps the team members commonly use. This simple process enables associates to start communicating and trading shifts in no time.
Seamless, Organized Management Updates
Empowering Employees to Make Changes Quickly
One Easy Solution, Innumerable Gains
Shyft solves common organizational and management concerns in a simple way. The outcome? Fully-engaged, informed employees and better shift coverage. As the Buffalo Wild Wings managers have found, Shyft enables teams to work more effectively and cohesively toward the same goal: supporting customers.
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If you’re interested in learning more about Shyft, please contact us to request a demo.